Terms of Use

Last Updated on Jan 05, 2023

Introduction

These are the Terms and Conditions of Service (hereinafter, the “Terms”) for the website  www.yesgamers.com (the “Site”), including its sub-domains and its mobile optimized versions, along with any products and services offered thereby. These Terms shall supplement our Privacy & Refund Policy (the “Policy”), incorporated herein by reference, which constitute the legally binding agreement between you and Yesgamers  (collectively, the “Agreement”).

The Site and the provided products and services are delivered by the Yesgamers Team (hereinafter referred to as “Yesgamers”). The terms ‘owner’ ,‘us’, ‘its’, ‘ours’ and/or ‘we’, as used herein, refer to us, Yesgamers and/or our affiliates, assignees, successors and/or brands. Yesgamers is provided by the following company with details listed in the imprint. As used herein, the terms ‘you’, ‘your’, and/or ‘yourself’ refer to you, a user/visitor/browser of our Site, whether registered under an account or not. “Game” means an electronic video game. “In-game item” means digital or Blockchain-based items that exist in digital form and designated for use in Games or otherwise utilized, or have a memorable and collectible nature and properties or which value is inherently subjective. “Services” means services provided by the Company through this Site.

By accessing this Site, you are confirming that You have fully read, understood and irrevocably accepted these Terms, while you are agreeing to be bound by these web site terms and conditions of use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these Terms, you are prohibited from using or accessing this Site and any associated Services. The materials contained in this Site are protected by applicable copyright and trade mark law. To use Yesgamers, you must be a natural person in an age of at least 18 years old.

For queries regarding this policy, contact our Policy Officer directly at [email protected] (“Policy Email”) or via the Contact Form at any time.

Updates

Yesgamers reserves the right to modify, amend, suspend, terminate, upgrade, update or otherwise modify these Terms, at any time and without notice. Any changes will be displayed in the Site, and we may notify you by email. Please refer to the last effective date where changes were last undertaken by us. Your use of our Services after the effective date of any update– either by an account registration or simple use – thereby indicates your acceptance thereof.

Services

Yesgamers currently provides and may provide users with access to a rich collection of resources, including, but not limited to, custom tailored in-game services performed by our team or other players, in-game trade of virtual items and accounts in single-player or multi-player online computer games, software download, website sale and/or display of gaming guides, and various communications tools, discussion forums and other services (collectively, the “Service”). The Service may include advertisements which may be necessary for Yesgamers to provide the Service.

The price on the Website for each virtual item and service represents the sum of a finders fee and a transfer fee to be paid to Yesgamers. All Virtual Items on the Website remain the sole properties of their respective owners and/or the owners of the servers where the Virtual Items reside until they are transferred. Yesgamers merely acts as a transfer agent and makes no claim to ownership of the Virtual Items and makes no representations or warranties regarding any aspect of the Virtual Items unless otherwise expressly put in writing by Yesgamers . After a Virtual Item is transferred to you, Yesgamers is not responsible for its loss or alteration due to any reason, including, but not limited to, hack, scams, theft, rollbacks, patches, bugs, accident, character/account deletion or expiration. Yesgamers will not replace, repair, substitute or refund for any lost Virtual Item for any reason.

Refund Policy & Returns

Should you decide to cancel the delivery of ordered service, you are entitled to request a refund at any point prior to the delivery. Payments for customized service based orders where we already started delivery or where you fail to collect within reasonable time frame of 15 days shall not be refunded or returned for any reason (except in EU countries required by law).

The user is eligible for a full refund back to the original payment method on any order that was not started by our team. Orders that were started and have progress recorded are eligible for a store credit refund in YesCoins, where the refunded part equals the unfinished part of the order (for example, 60% was done, 40% will be refunded). All refunded orders will include a ~5% processing fee charged by our payment processors. Any fees and transaction commissions paid by the Users are non-refundable and non-returnable. Due to the commission being non-refundable and non-returnable, a User is not entitled to claim any compensation from Yesgamers.

If a user’s refund case is not listed here, the customer can contact our support team for approval on a case to case basis. Refund details and relevant time frames shall be provided by an authorized Yesgamers representative that can be contacted via means available at our Contact Form.

Yesgamers also reserves the right to refuse service, if deemed necessary and refund any relevant transactions. Refunds can take up to 14 days to process, depending on the payment method and banks involved. For more details see our Refund Policy.

Payments

We use worldwide accepted third-party payment processors to bill you through a payment account linked to you. You hereby authorize us the charging of fees through your indicated payment processing account. The processing of payments will be subject to the fees, terms, conditions and privacy policies of such payment processors. Yesgamers is not responsible for any and all errors, fees and currency conversions fees by the payment processor, and you should review its terms and policies from time to time, which will govern the provision of services to you. You must provide us valid and current billing information. If we detect any chargeback or if any payment is not received by us for any reason from your card or account, you will promptly pay us any and all amounts due to us upon notice. Any failure or inability by us to process any payment hereunder does not relieve you from your payment obligations. You can always contact our team with questions about your order, and we will strive to answer them and work together to solve any such doubts.

YesCoins for exlusive use inside Yesgamers

On Yesgamers certain payments may be made using a YesCoins, which is a NON REFUNDABLE intangible virtual “item” that is used on Yesgamers services/features only. Unless otherwise stated, YesCoins are not tradable, exchangeable or redeemable against any traditional currency, any other open digital currency, goods or any other values.

By purchasing YesCoins, Users acknowledge and understand that it may only be used within Yesgamers for the purposes expressly authorized by the Owner within the framework of its Services. Users also acknowledge and agree that they may not transfer, purchase, sell, or exchange such YesCoins outside of the Service. Accordingly, Users may not sublicense, trade, sell or attempt to sell YesCoins for money, or exchange YesCoins for value of any kind outside of the dedicated offering provided by the Owner through Yesgamers. Any such prohibited use or transaction shall be considered null and void and could result in legal action being taken against the User. In case of contract or account termination for any cause attributable to the User, any and all unused YesCoins shall be forfeited and no refund shall be granted.

YesCoins are applied to your account instantly upon a completed transaction. Any payment via eCheck or Bank Transfer will have to clear before any YesCoins are added to your account. We reserve the right to cancel services at any time, for any reason, with or without notice. During checkout, your IP address is recorded for security purposes. All sales are final and nonreversible or refundable. If values for services are  not denominated in YesCoins, the currency is US Dollars.

Orders and Delivery

Once an order is placed, we will proceed to authorize the download of the virtual items and digital goods to you. These downloads usually take no more than 5 minutes. There may be occasions where a product that is listed on the Site has been incorrectly listed (e.g. typographical error or system error). In such case, Yes Gamers hereby reserves the right to refuse or cancel any orders placed for any and all products incorrectly listed. If your payment processing method has already been charged, Yes Gamers will cancel your order and issue a refund or credit to your payment processing account in the amount of the incorrect price. Yesgamers will undertake its reasonable commercial efforts to ensure that the quoted prices and descriptions are true, accurate, updated and correct, but notwithstanding the foregoing, Yes Gamers cannot fully guarantee such information. Accordingly, the virtual items and digital goods provided via the Site may or will be discontinued, and their specifications, availability, eligibility, compatibility, prices and characteristics will be subject to change at any time, without prior notice and without any responsibility on behalf of Yes Gamers.

Verification

By your use of the Service, you represent that you are of legal age to form a binding contract and are not a person barred from receiving the Service under the laws of the United States or any other applicable jurisdiction. For certain payment methods, we might require additional verification information. This information will be used solely to prevent fraud. The information we might request may include but is not limited to the following: Social media verification, Government-Issued Photo ID, Phone Number and others. Yesgamers reserves the right to refuse business with you if you do not complete the requested identity verification. this process may delay delivery. If your order does require verification, you will be notified. We may call or in some cases mail a verification letter to the address you have provided. If you do not hear from us within 24 hours of the time you placed your order, please write to us.

Privacy

By disclosing any data and personally identifying information to us, you agree to our Policy, including the collection, process, storage and disclosure of such personally identifiable information, including to our affiliates, partners and clients. We will ask for your express consent, including for inclusion into our newsletters, updates, and follow ups. Please review our full Privacy Policy which is a part of our terms.

User Support

If you have any questions or complaints regarding the Site or our Services, please contact us by email as indicated in our contact web page. We will undertake our commercially reasonable efforts in order to answer as quickly as possible. You must provide us full details of your service query so that we can clearly identify your issue of concern.

Personal Information Gathering

We may collect both “Non-Personal Information” and “Personal Information” about you. “Non-Personal Information” includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” includes information that can be used to personally identify you, such as your name, address, email address, nationality, home/business address, personal image (i.e. a picture of yourself incorporating your name and personal likeness), national identification, personal signature, mobile number and payment processing account details.

In addition, we may also track information provided to us by your browser and mobile device IDs when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you.

Subject to the terms and conditions of these Terms, and solely in order to use the Services, you are hereby granted a non-exclusive, limited, revocable, non-transferable authorization to use the Services use only as permitted by the features of the Services and by these Terms. Yesgamers reserves all rights not expressly granted herein in the Service. Yesgamers may terminate this authorization at any time for any reason or no reason.

Content Licenses

Limited License. Subject to compliance with these Terms, Yesgamers grants you a limited, non-exclusive, revocable and non-transferable license to utilize and access the Services and any purchased virtual item and digital good, as applicable. You are prohibited from reselling, commercializing, duplicating, re-engineering, reverse engineering, modifying or otherwise using our virtual items and digital goods, in whole or in part. Yesgamers does not grant any express or implied right to you under any patents, trademarks, copyrights or trade secret information; and you shall have no right, either directly or indirectly, to own, use, loan, sell, rent, lease, license, sublicense, assign, copy, translate, modify, adapt, improve or create any new or derivative works from, or display, distribute, perform or in any way exploit any downloaded digital content pieces, in whole or in part. User Generated Content License. You hereby grant Yesgamers an unlimited, non-exclusive, sub-licensable, assignable, royalty-free, perpetual, irrevocable, for all the countries and territories through the world, right and license to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes), communicate, publish, publicly perform, publicly display and distribute such any content you may upload, disseminate, deliver, create or transfer any post, original audio file, message, chat, files uploaded, data inputted, e-mails sent, or otherwise any content delivered to Yesgamers via the Site or the Services. You represent and warrant to Yesgamers that you have all rights, authorizations or otherwise hold sufficient title for any and all content submitted to Yesgamers as set forth herein.

Copyright and Content Ownership

The trademarks, copyright, service marks, trademarks, registered service marks and/or registered trademarks, trade names and other intellectual property rights and proprietary notices displayed on the Site, and our products and services are the property of –or otherwise are licensed to– Yesgamers, its licensors or affiliates, or the respective title holders, whether acknowledged (or not), and which are protected under intellectual and proprietary rights in various jurisdictions throughout the world. You may not reproduce, modify, rent, lease, loan, sell, distribute, mirror, frame, republish, download, store on a retrieval system, transmit, or create derivative works of the website or its content, in whole or in part, by any means without the express written consent from Yesgamers. Respective title holders may or may not be affiliated with us or our affiliates, partners and advertisers. No section hereof shall be construed as intent to grant to you any right transfer or interest in the Site and our products and services. For ease of understanding, ‘intellectual property rights’ shall mean any and all patent rights, copyright rights, mask work rights, moral rights, rights of publicity, trademark, trade dress and service mark rights, goodwill, trade secret rights and other intellectual property rights as may now exist or hereafter come into existence, and all applications therefore and registrations, renewals and extensions thereof, under the laws of applicable jurisdictions. You acknowledge and agree that any and all infringing use or exploitation of copyrighted content in the Site and our products and services may cause us, our affiliates, licensors or content providers irreparable injury, which may not be remedied solely at law, and therefore our affiliates, licensors or content providers may seek remedy for breach of this Policy, either in equity or through injunctive or other equitable relief.

Content Moderation

Yesgamers encourages you to report violations of our Terms. Yesgamers has the right, but not the obligation, to monitor any activity and user generated content (e.g. names, photos, posts, feedback, images, comments, graphics, questions and other content) to determine compliance thereof, and to edit, refuse to post or remove any material or content submitted to or posted the Site that we find to be in violation of this Policy or that is otherwise objectionable. You acknowledge and agree that we may report any activity that we believe may violate any law to law enforcement, regulators or other relevant third parties, and that any violation of the aforementioned provisions may result in the immediate termination of your access to the Site and use of our products and services

Service Eligibility

Yesgamers encourages parents, legal guardians and responsible adults to be actively involved in the safe use of the Internet by children and minors. Yesgamers does not knowingly provide its Services to persons under the age of eighteen (18). If you are under such age, you may only use them, under the strict, direct and unequivocally express supervision of your parent or legal guardian. We reserve the right to request any and all applicable proof of identification and consent earthier from our users of from their legal parents or guardians, at any moment, without prior notice, and at our sole and final discretion. Yesgamers does not knowingly collect any kind of information from any person under the age of thirteen (13), and will delete any related information thereto.

Prohibited Activities

As our user, you agree to not undertake, motivate, or facilitate the use or access of the Site, the Products or the Services in order to: a. Infringe these Terms, or allow, encourage or facilitate others to do so. b. Plagiarize and/or infringe the intellectual property rights or privacy rights of any third party, including any breach of confidence, copyright, trademark, patent, trade secret, moral right, privacy right, right of publicity, or any other intellectual property or proprietary right. c. Distribute, post or otherwise make available any content that: (i) infringes or endangers the intellectual property rights of any person (e.g. trademark, moral rights, trade secret, copyright, ancillary rights or other); (ii) enables any act that could promote or cause discrimination, racism, harm, libel, hatred or violence against any individual or group; (iii) endangers children and underage persons; (iv) is or allows illegal or fraudulent activities to take place; (v) is or may constitute a criminal or capital offense or otherwise infringes any applicable law; and/or (vi) is or can be considered to be obscene, sexually explicit material, pornographic, threatening/defamatory, plagiarized, firearms, tobacco, alcohol, marijuana, gambling, binary options, Forex, pornographic or analogous material. d. Collect, receive, transfer or disseminate any personally identifiable information of any person without due consent from the title holder.

Termination

The term hereof shall begin on the date that comes first among: (i) first access to the Site; (ii) your first access or execution of any of our Services; or (iii) Yesgamers begins providing its Services to you. The term hereof will automatically end on the earlier date of either your: (i) account deactivation or suspension; (ii) access termination or access revocation for our Services; (iii) Yesgamers’ termination of these Terms, at its sole and final discretion; (iv) the termination date indicated by Yesgamers to you from time to time; or (v) Yesgamers’ decision to make the Site or the Services no longer available for use, at its sole and final discretion.

Third Party Links

The Site and the Services may contain hyperlinks to other websites. These links are for your personal convenience and to provide you with further information which may be of interest to you. The provision of such links does not imply any endorsement of such third party websites, products or services. From time to time, we may place ads and promotions from third party sources within the Site. Accordingly, your participation or undertakings in promotions of third parties other than Yesgamers, and any terms, conditions, warranties or representations associated with such undertakings, are solely between you and such third party. Yesgamers is not responsible or liable for any loss or damage of any sort incurred as the result of any such dealings or as the result of the presence of third party advertisers.

Disclaimer of Warranty

To the fullest extent permissible under applicable law, the Site and the Services are provided to you “as is”, with “all faults” and “as available”, without warranty of any kind. Yesgamers, and its affiliates, clients, agents, officers, licensors and/or distributors, do not make, and hereby disclaim, any and all express, implied or statutory warranties, either by statute, common law, custom, usage of trade, course of dealing or otherwise, however arising, including implied warranties of description, quality, fitness for a particular purpose, non-infringement, non-interference with use and/or enjoyment. Unless expressly indicated to the contrary by us, any and all virtual items and digital goods sold are legit and/or comply with the terms and conditions of the third parties that provide the video game, server environment or online marketplaces for such items and goods. Notwithstanding the foregoing, Yesgamers cannot be responsible for virtual items or digital goods which may result corrupted, formatted, made inaccessible or even deleted, through causes that include, but are not limited to, game drops, lags, rollbacks, patches, or transferring them by yourself. In no event shall Yesgamers, its affiliates, clients, agents, officers, licensors, distributors and/or any authorized third party, be held liable for any special, indirect, incidental or consequential damages, including losses, costs or expenses of any kind resulting from possession, access, use, inaccessibility or malfunction of the Site or the Services, including but not limited to, loss of revenue, profits, business, loss of use or lack of availability of computer resources; whatsoever arising out of or related thereto, whether arising in tort (including negligence), contract, strict liability or other legal or equitable theory and whether or not Yesgamers, its affiliates, clients, licensors and/or distributors have been advised of the possibility of such damages. However, we cannot be responsible for items which get lost through game drops, lags, rollbacks, patches, or transferring by yourself.

Limitation of Liability

In no event shall Yesgamers’, or its affiliates’, clients’, licensors’ and/or distributors’ liability for all damages (except as required by applicable law) exceed the amount of USD$50.00 (Fifty United States Dollars); and henceforth any award for direct, provable damages shall not exceed such total amount. These Terms provide you specific legal rights, and you may have other rights that may vary from jurisdiction to jurisdiction. Legislation of some states/countries does not allow certain limitations of liability, and henceforth this limitation of liability shall apply to the fullest extent permitted by law in the applicable jurisdiction.

Indemnification

Force Majeure. Yesgamers shall not liable for any failure of performance on its obligations as set forth herein, where such failure arises from any cause beyond Yesgamers’ reasonable control, including but not limiting to, electronic, power, mechanic or Internet failure. Entire Agreement. These Terms set forth the entire agreement between the parties hereof and may not be altered or amended except in writing signed by each both parties. Language. These Terms may be translated into other languages, but English shall be and remain the official language of this agreement and in any conflict between the English language version and any other version, the English language version shall control. Newsletters. The Site may allow you to subscribe to our newsletter service, which may be provided by us or through an authorized third party. Through our newsletters, you may receive information according to your subscriber preferences. As our subscriber, you will receive a conspicuous communication indicating any subscription and you will be able to select the amount and type of emails received by you. If you wish to unsubscribe, you will find ‘unsubscribe’ and similar links on our communications. No Relationship. You and Yesgamers are independent contractors, and no agency, partnership, joint venture, employee-employer, or franchiser-franchisee relationship is intended or created by these Terms. No Waiver. Failure by Yesgamers to enforce any rights hereunder shall not be construed as a waiver of any rights with respect to the subject matter hereof. Severability. If any provision of these Terms is held unenforceable, then such provision will be modified to reflect the parties’ intention. All remaining provisions of these Terms will remain in full force and effect.

Applicable Law, Dispute Resolution

Applicable Law. Your use of this Site and any cause of action, claim and/or dispute that might arise between the parties hereon, shall be subject to the laws of Malta, without regard to conflict of law principles. Waiver of Class Actions, Non-Individualized Relief. You acknowledge and accept that claims brought against Yesgamers shall be only on an individual basis and not as a plaintiff or class member in any possible future class or representative action or similar proceeding. Unless otherwise agreed by you and Yesgamers, you may not adjoin or consolidate any claim with more than one person’s; and you may not otherwise supervise or take over any form of a class, representative or consolidated proceeding. Waiver of Jury Trial. The parties herein waive their constitutional and statutory rights to go to court and have a trial in front of a judge or a jury, instead electing that all claims and disputes be resolved by a competent judge. Forum. You agree that any dispute arising from or relating to these Terms will be heard solely by a court or tribunal of competent jurisdiction in Malta. If you bring a dispute in a manner other than in accordance with this section, you agree that we may move to have it dismissed, and that you will be responsible for our reasonable attorney’s fees, court costs, and disbursements in doing so.

How to Contact Us

If you have any questions or queries about us, the Site, our Services or these Terms, please contact us via the contact form on our website.