Last Updated on Jan 05, 2023
These are the Terms and Conditions of Service (hereinafter, the “Terms”) for the website www.yesgamers.com (the “Site”), including its sub-domains and its mobile optimized versions, along with any products and services offered thereby. These Terms shall supplement our Privacy & Refund Policy (the “Policy”), incorporated herein by reference, which constitute the legally binding agreement between you and Yesgamers (collectively, the “Agreement”).
The Site and the provided products and services are delivered by the Yesgamers Team (hereinafter referred to as “Yesgamers”). The terms ‘owner’ ,‘us’, ‘its’, ‘ours’ and/or ‘we’, as used herein, refer to us, Yesgamers and/or our affiliates, assignees, successors and/or brands. Yesgamers is provided by the following company with details listed in the imprint. As used herein, the terms ‘you’, ‘your’, and/or ‘yourself’ refer to you, a user/visitor/browser of our Site, whether registered under an account or not. “Game” means an electronic video game. “In-game item” means digital or Blockchain-based items that exist in digital form and designated for use in Games or otherwise utilized, or have a memorable and collectible nature and properties or which value is inherently subjective. “Services” means services provided by the Company through this Site.
By accessing this Site, you are confirming that You have fully read, understood and irrevocably accepted these Terms, while you are agreeing to be bound by these web site terms and conditions of use, all applicable laws and regulations, and agree that you are responsible for compliance with any applicable local laws. If you do not agree with any of these Terms, you are prohibited from using or accessing this Site and any associated Services. The materials contained in this Site are protected by applicable copyright and trade mark law. To use Yesgamers, you must be a natural person in an age of at least 18 years old.
Yesgamers currently provides and may provide users with access to a rich collection of resources, including, but not limited to, custom tailored in-game services performed by our team or other players, in-game trade of virtual items and accounts in single-player or multi-player online computer games, software download, website sale and/or display of gaming guides, and various communications tools, discussion forums and other services (collectively, the “Service”). The Service may include advertisements which may be necessary for Yesgamers to provide the Service.
The price on the Website for each virtual item and service represents the sum of a finders fee and a transfer fee to be paid to Yesgamers. All Virtual Items on the Website remain the sole properties of their respective owners and/or the owners of the servers where the Virtual Items reside until they are transferred. Yesgamers merely acts as a transfer agent and makes no claim to ownership of the Virtual Items and makes no representations or warranties regarding any aspect of the Virtual Items unless otherwise expressly put in writing by Yesgamers . After a Virtual Item is transferred to you, Yesgamers is not responsible for its loss or alteration due to any reason, including, but not limited to, hack, scams, theft, rollbacks, patches, bugs, accident, character/account deletion or expiration. Yesgamers will not replace, repair, substitute or refund for any lost Virtual Item for any reason.
Should you decide to cancel the delivery of ordered service, you are entitled to request a refund at any point prior to the delivery. Payments for customized service based orders where we already started delivery or where you fail to collect within reasonable time frame of 15 days shall not be refunded or returned for any reason (except in EU countries required by law).
The user is eligible for a full refund back to the original payment method on any order that was not started by our team. Orders that were started and have progress recorded are eligible for a store credit refund in YesCoins, where the refunded part equals the unfinished part of the order (for example, 60% was done, 40% will be refunded). All refunded orders will include a ~5% processing fee charged by our payment processors. Any fees and transaction commissions paid by the Users are non-refundable and non-returnable. Due to the commission being non-refundable and non-returnable, a User is not entitled to claim any compensation from Yesgamers.
If a user’s refund case is not listed here, the customer can contact our support team for approval on a case to case basis. Refund details and relevant time frames shall be provided by an authorized Yesgamers representative that can be contacted via means available at our Contact Form.
Yesgamers also reserves the right to refuse service, if deemed necessary and refund any relevant transactions. Refunds can take up to 14 days to process, depending on the payment method and banks involved. For more details see our Refund Policy.
On Yesgamers certain payments may be made using a YesCoins, which is a NON REFUNDABLE intangible virtual “item” that is used on Yesgamers services/features only. Unless otherwise stated, YesCoins are not tradable, exchangeable or redeemable against any traditional currency, any other open digital currency, goods or any other values.
By purchasing YesCoins, Users acknowledge and understand that it may only be used within Yesgamers for the purposes expressly authorized by the Owner within the framework of its Services. Users also acknowledge and agree that they may not transfer, purchase, sell, or exchange such YesCoins outside of the Service. Accordingly, Users may not sublicense, trade, sell or attempt to sell YesCoins for money, or exchange YesCoins for value of any kind outside of the dedicated offering provided by the Owner through Yesgamers. Any such prohibited use or transaction shall be considered null and void and could result in legal action being taken against the User. In case of contract or account termination for any cause attributable to the User, any and all unused YesCoins shall be forfeited and no refund shall be granted.
YesCoins are applied to your account instantly upon a completed transaction. Any payment via eCheck or Bank Transfer will have to clear before any YesCoins are added to your account. We reserve the right to cancel services at any time, for any reason, with or without notice. During checkout, your IP address is recorded for security purposes. All sales are final and nonreversible or refundable. If values for services are not denominated in YesCoins, the currency is US Dollars.
By your use of the Service, you represent that you are of legal age to form a binding contract and are not a person barred from receiving the Service under the laws of the United States or any other applicable jurisdiction. For certain payment methods, we might require additional verification information. This information will be used solely to prevent fraud. The information we might request may include but is not limited to the following: Social media verification, Government-Issued Photo ID, Phone Number and others. Yesgamers reserves the right to refuse business with you if you do not complete the requested identity verification. this process may delay delivery. If your order does require verification, you will be notified. We may call or in some cases mail a verification letter to the address you have provided. If you do not hear from us within 24 hours of the time you placed your order, please write to us.
We may collect both “Non-Personal Information” and “Personal Information” about you. “Non-Personal Information” includes information that cannot be used to personally identify you, such as anonymous usage data, general demographic information we may collect, referring/exit pages and URLs, platform types, preferences you submit and preferences that are generated based on the data you submit and number of clicks. “Personal Information” includes information that can be used to personally identify you, such as your name, address, email address, nationality, home/business address, personal image (i.e. a picture of yourself incorporating your name and personal likeness), national identification, personal signature, mobile number and payment processing account details.
In addition, we may also track information provided to us by your browser and mobile device IDs when you view or use the Service, such as the website you came from (known as the “referring URL”), the type of browser you use, the device from which you connected to the Service, the time and date of access, and other information that does not personally identify you.
Subject to the terms and conditions of these Terms, and solely in order to use the Services, you are hereby granted a non-exclusive, limited, revocable, non-transferable authorization to use the Services use only as permitted by the features of the Services and by these Terms. Yesgamers reserves all rights not expressly granted herein in the Service. Yesgamers may terminate this authorization at any time for any reason or no reason.